Legal
Welcome to Bio Digester Experts Kenya! These Terms of Service (“Terms”) govern your access to and use of our website, biodigester.co.ke (“the Website”). By using this Website, you agree to be bound by these Terms.
1. Acceptance & Eligibility
By using this Website, you confirm that you are at least 18 years old or are using the Website under the supervision of a parent or legal guardian.
2. Services, Pricing, and Taxes
Accuracy: We aim to ensure all descriptions and pricing are accurate. In the event of an error, we reserve the right to correct it before fulfilling an order.
VAT: All prices listed on the Website are inclusive of 16% VAT in accordance with Kenyan tax laws.
Changes: We may modify or discontinue services or products at any time without prior notice.
3. Orders and Payments
Payment Authorization: By making a payment via M-Pesa or Card, you confirm you are authorized to use the selected method.
Free Shipping: We offer Free Nationwide Delivery on all products as outlined in our Shipping Policy.
Order Acceptance: We reserve the right to refuse or cancel orders due to pricing errors, product availability, or suspected fraud.
4. Returns, Refunds, and Warranty
All purchases are subject to our Return & Refund Policy (30-day window) and our Warranty Policy (10-year structural warranty). These policies are incorporated into these Terms by reference and are accessible via our website footer.
5. Intellectual Property
All content on this Website—including text, images, logos, and technical descriptions—is the property of Bio Digester Experts Kenya. You are granted a limited license for personal, non-commercial use only. Reproduction or distribution of our technical designs or media without written consent is strictly prohibited.
6. Limitation of Liability
“As Is” Basis: The Website is provided “as is.” While we strive for 100% uptime, we do not guarantee uninterrupted access.
Liability: To the fullest extent permitted by Kenyan law, Bio Digester Experts Kenya will not be liable for indirect or consequential damages arising from the use of the Website. Our maximum liability shall not exceed the amount paid for the specific service or product.
7. Governing Law
These Terms are governed by the laws of Kenya. Any disputes arising from the use of this Website or our services will be resolved under the jurisdiction of Kenyan courts.
8. Termination
We reserve the right to suspend or terminate access to the Website for users who violate these Terms or act in a way that harms our business operations or other users.
9. Contact Information
For questions regarding these Terms, please contact us:
Phone: +254 754 404 499
Email: info@biodigester.co.ke
Physical Address: NewHome Center, Ruiru, Nairobi – Kenya
Website: www.biodigester.co.ke